Return & Refund

At Royal Dubai Gift, your satisfaction is our top priority. If you are not completely happy with your purchase, we’re here to help.


Returns

  • Returns are accepted within 14 days of delivery.

  • Items must be unused, unworn, and in original packaging.

  • A proof of purchase is required for all returns.


Non-Returnable Items

The following items cannot be returned:

  • Items damaged due to misuse

  • Items returned after the 14-day period

  • Products marked as final sale


Damaged or Incorrect Items

If you receive a damaged, defective, or incorrect item, please contact us within 48 hours of delivery with photos. We will arrange a replacement or refund promptly.


Refunds

  • Refunds are processed within 3–5 business days after receiving and inspecting the returned item.

  • Refunds are issued to the original payment method.

  • Shipping fees are non-refundable.


Return Shipping

Customers are responsible for return shipping costs unless the item is damaged or incorrect.


Order Cancellation

Orders can be canceled or modified within 12 hours of placing the order. After this time, orders may already be in processing and cannot be changed.


Contact Us

For any return or refund requests, please contact us:

📧 Email: dubaigift2025@gmail.com
📞 Phone: +1 (601) 473-1916
📍 Address: 667 Duling Ave Jackson, MS 39216 United States